SCHEDULE
| Dates | Venue | Category |
| 9-13 January 2023 | Bangkok – Thailand | Airport – Aviation |
| 27-31 March 2023 | Port Moresby – Papua New Guinea | Airport – Aviation |
| 29 May-2 June 2023 | Kuala Lumpur – Malaysia | Airport – Aviation |
INTRODUCTION
For Operational Managers: Landside, Airside and Terminal
Practical knowledge and skills gained to further understand and manage key airport operations with high efficiency and safety. To include the operational requirements of the main stakeholders: authorities, airlines, ground handling agents, passengers and cargo operators to name a few: to further understand the Airport Operational System.
Pre-requisite: Understanding of Airport Operations
BENEFITS OF ATTENDING
By attending this training, participants will be able to:
- Proven techniques to improve your operational practices, logistical problem solving, and optimise benefits
- Modern business practices combined with operations to meet international standards and industry best practice
- Identify areas for improvement in operations and facilitation processes/management
- Apply performance measurement techniques to support key operational project needs
WHO SHOULD ATTEND?
- Airport Managers and supervisors in the fields of operation services, maintenance, engineering, security and safety
- Airport/Airline Duty Managers
- Station/Ground Handling Managers
- Airport employees looking to better understand operations and further their career
COURSE MODULES
- The Airport within an Operational System
- Business and Operations (Commercialisation & Privatisation)
- Overview of Airport Master Planning
- Airport Facilitation
- Customer Service
- Relations with Airlines
- Safety Management System (SMS)
- Airport Emergencies
- Managing the Habitat and Wildlife Environment
- Weather – Adverse Conditions
- Airport Security
- Airside Concessions
- Pavements & Inspection Duties
- Airport Collaborative Decision Making (A-CDM)
- Publications
- The future of airports
- Operational Readiness and Airport Transfer (ORAT)
- Training Requirements
Class Integration Exercise/Exam
- Choice of two exercises
- Optional exam
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