World-class Maintenance Management & Leadership Skills

SCHEDULE

Dates	Venue	Category
20-24 February 2023	Bangkok – Thailand	Maintenance-Technical
6-10 March 2023	Kuala Lumpur – Malaysia	Maintenance-Technical
24-28 April 2023	Port Moresby – Papua New Guinea	Maintenance-Technical

INTRODUCTION

Our promise for this program is that your staff will have a new and deeper understanding of how to effectively manage maintenance.

This is our basic introductory course for building supervisory, management and team skills. Join thousands of successful alumni in saying “yes” to better job performance and leadership!

This programs will cover two major parts:

PART 1: Worldclass Maintenance Management Systems & Processes
PART 2: Leadership Skills for Maintenance Supervisors

BENEFITS OF ATTENDING

Upon the completion of this training, participants will be able to:

• Ways to cut the cost of your repairs by teaching 5 planning techniques to your trades people 
• Where is Artificial Intelligence being used in maintenance?
• How, when, and why to apply IIoT sensors
• How to ensure uptime with Reliability Centered Maintenance and how to use work sheets 
• How to use 3 TLC techniques to slash breakdown 
• Specific techniques for Lean Maintenance for the 21st Century 
• Drones for safe inspections
• In-sourcing and TPM: what is it, how and when to do it, and who to do it with
• How to use the CMMS to help manage operator centered maintenance activity 
• Maintenance financial modeling 
• How to compute the optimum intervals for component replacements and other preventive/predictive maintenance efforts 
• Setting up work schedules that add to the productive day, reduce confusion and invigorate your work force.
• Three basic rules of managing employees for top performance 
• Assessing and working with the strengths and weaknesses of your crew. 
• Effective techniques for supervising difficult people. 
• Identify hidden talents within your crew. 
• Know what to do when morale suffers. 
• Increase leadership productivity through tested time management strategies. 
• Successfully supervising friends and older employees. 
• Adapting preventive maintenance strategies to your environment
• Choosing the right predictive tools for effective management
• Proven methods for reducing overall maintenance costs via effective training and supervision

WHO SHOULD ATTEND?

• Maintenance managers, supervisors, leads, CMMS managers, planners, engineers, and people who are in training for these positions. There is also an advantage to having representatives from operations and stockroom for their perspective and input.
• Designed for all types of maintenance environments including factories, buildings, and fleets

COURSE OUTLINE

PART 1: WORLDCLASS MAINTENANCE MANAGEMENT SYSTEMS & PROCESSES

Welcome to course, ground rules, introductions

• Asset Management
• Asset Management and ISO 55000
• Strategic Asset Plan 
• Consistent decision making
• Time, life cycle, 
• Goal: Best business decision possible for the whole company.

Deep Dive into breakdowns

• Let’s get a sense of the cost and other consequence of these breakdowns
• Iatrogenic Failure
• How things fail
• 6 Failure curves

Culture

• Safety
• Integrity
• Overriding Mission or Vision, organization 

World Class Reliability

• Maturity of your effort
• Precision Maintenance
• The Goal of Maintenance
• Maintenance Improvement

Tools of World Class Maintenance

• Reliability Engineering 
• Reliability Centered Design
• Defect Elimination and Lean Maintenance

Reliability Strategy Development

• Risk Management
• Criticality Analysis
• RCM
• PMO
• P/F Curve
• PM, PdM 

Basic asset care (zaps most breakdowns)

• TLC (TPM)
• Operator care (TPM), Operator driven Reliability
• Visual Workplace
• 5S

Deep dive about Predictive sciences

• IIoT (Industrial Internet of Things) sensors
• PdM Checklist 
• Inspection
• PdM summary of technologies
  • Vibration
  • Infrared
  • Ultrasonic
  • Lubrication and analysis
  • Visual
  • Motor testing
  • NDT
  • Alignment and balancing

Maintenance work management

• Asset Knowledge
• How can I maximise my use of CMMS? 
• 5 Keys to CMMS 
• CMMS short course 
• Workflow
• Job Control
• Backlog
• Prioritization
• Work order
• Auditing and training

Managing Maintenance activity

• Active supervision
• Quality in Maintenance
• Nature of mistakes and how to mitigate them
• Craft Training
• A couple of legal issues: agency, contract law

Modern training

• Drone PdM
• Augmented Reality
• Virtual Reality

Maintenance support

• Economic Modeling
• Parts, Supplies, Inventory and Purchasing
• How to evaluate your storeroom in an hour
• Know your A, B and Cs and exercise
• How to improve the Purchasing relationship

Planning and scheduling

• Routine work

Hi Tech maintenance

• Block diagram 
• Prescriptive maintenance is a small part of a bigger conversation
• Big data and example
• Types of Analytics
• Examples of analytics
• Algorithms
• AI, machine learning
• What is missing?

Reporting

• Maintenance Ratios

Roadmap

• What on earth should we do first?

PART 2: LEADERSHIP SKILLS FOR MAINTENANCE SUPERVISORS

Attributes of a great maintenance supervisor: Effectiveness as a supervisor requires a balance of good technical, management and people skills.  Add vision and an understanding of the corporate context to help shape this balance for any situation.

• Basic motivation: What motivates maintenance workers, and how do we use that understanding for good results? Case histories and discussion help participants understand motivation from real life examples. This discussion will be followed up in Day Three.

• Leadership evaluation clinic: Each supervisor or manager brings something unique to their situation. We guide participants through a self-assessment process to understand their supervisory strengths, where they need development and where they have weaknesses that could be exploited by subordinates or peers. Results are incorporated into each participant’s action plan.

• Maintenance planning and scheduling: This course features an overview of basic maintenance planning and scheduling. Results? A better partnership with maintenance planners in the organization or the ability to undertake basic planning functions for supervisors on their own.

• Coping with difficult people: Successful interactions with difficult people and situations are a key task for supervisors. Participants are coached through a process to maximize the probability that the outcome will be positive.

• The complete PM (Preventive Maintenance) cycle:  A complete PM cycle is a highly efficient tool for organizing all maintenance activities. Procedures and checklist are included to install new PM system or revise existing one.

• Short course in computerization (CMMS):  Many organizations have wrestled with computerized maintenance systems; few are satisfied with the results. This section outlines how a good CMMS works and provides tips and tricks for getting greater returns from existing systems. 

• Condition-based maintenance:  This section discusses various equipment inspection modes (vibration, infrared, ultrasonic, etc.) and provides guidelines for their appropriate use.

• Personnel problems of the maintenance supervisor:  Issues covered include disciplinary problems, supervising older and younger employees, supervising friends, drug and alcohol abuse, and topics brought up by participants. 

• Supervisor productivity enhancement: Introduction to tested time management techniques, including 10 key time savers tailored to the maintenance manager’s particular needs.